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So after much consideration, planning and procrastination, you have actually finally decided to start your own eBay company ... Great, but there's simply one problem-- selling limitations.Exactly what are offering restrictions and how do they influence you?
Well on eBay there are restrictions in place for new sellers. These restrictions can be:.
Account-based,.
Category-based,.
Item-based.
They were introduced to secure buyers from dishonest sellers/scammers.
In general these restrictions will just influence brand-new accounts with less than 90 days selling history however depending on the items you offer and your DSRs and feedback level, you may have certain restrictions/limits placed on your account. 'Hazardous' items that are really high value (mobile phones, tablets and so on) or have a lot of fakes being sold (designer clothes, handbags) are typically exactly what eBay scrutinise the most.
How do these limitations work?
According to eBay themselves, you have a limitation on "sold products, gross merchandise volume, and active products for sale". Essentially that suggests the variety of products offered, the complete value of products offered, and the variety of present listings.
Account-based Allowances
Account-based allowances are based upon your general activity and account condition.
Normally the account-based allowances are for brand-new sellers and it is normally set at 10 products per month / � 650 in sales-- whichever precedes.
That is not ensured and can vary depending on your certain situations however it is generally based on how old your account is, what you offer, and exactly how well you do in your seller efficiency requirements-- i.e. your feedback levels and DSR scores.
This is a very important part of having the new account limitations increased/removed as actually that's the entire point-- eBay wish to see proof that you're a real and reliable seller who will offer a high level of service to purchasers. So you have to fulfill eBay's minimum comprehensive seller ratings requirements then you can ask eBay to increase your restrictions.
At the moment the minimum DSR requirements are:.
Percentage of 1 and 2 ratings:
Product as explained-- 1 %.
Communication-- 2 %.
Dispatch time-- 2 %.
Postage & packaging charges-- 2 %.
Maximum number of events:
Product as explained-- 3.
Communication-- 3.
Send off time-- 3.
Postage & packaging charges-- 3.
When you initially start out it is specifically crucial so do whatever it takes to keep your buyers happy, dsrs are of course something you constantly have to work on however!
As being determined on your DSRs, eBay will of course likewise keep an eye on the amount of unfavorable or neutral feedback you receive, and if you're considered to be doing below the necessary requirement, additional limitations will be placed on your account.
Confirming info that you have actually given to eBay such as your address, savings account and contact information can also assist with preliminary limitations that are placed instantly on new accounts.
And this is something that always surprises people so I thought I 'd clarify it-- these new account limits DO apply even if you have other accounts on eBay with a long sales history that are in great standing feedback-wise.
Outrageous I understand, as eBay are clearly aware of your other accounts however sadly that's the way it works.
There is one thing you can do however, you can call eBay and specifically inquire about your new account restrictions, describe that you've been selling for a long time, have excellent feedback etc. which this is a new venture and afterwards ask to increase the limits on your brand-new account for you, which they will usually finish with no problems, supplied your other account meets the necessary criteria:.
- Your very first favorable feedback was more than 90 days ago.
- You don't have any unsettled cases.
- Your DRSs are at least 4.8 in all locations.
So if your other account meets these conditions (which it need to certainly do) then you can request a boost in offering restrictions from eBay without waiting 90 days.
Category Based Allowance
In popular / high-value categories (consoles, phones, tablets) or categories that are more prone to fake items (designer clothing, bags, wallets) there could be providing allowances placed on your account IF:.
- It's been less than 90 days considering that your very first effective sale on eBay.
- You haven't sold several items in this classification prior to.
- You have not offered products in this classification in over a year.
More than 3 % of your complete deals have led to cases being opened against you.
Unlike the account-based allowances, there is very little you can do to get category-based allowances eliminated ahead of the set time frame. Your only genuine choice is to begin slow, develop a positive selling history because category and verify to eBay that "you're able to satisfy the needs of your consumers".
Read Also: Make Million on eBay
Not perfect naturally, however 90 days is not a very long time and you actually have no alternative if you wish to sell on eBay in these categories. Whatever you do, please DO N'T list in different categories in an effort to 'beat' these limitations as it's a breach of eBay's search and browse manipulation policy and if they find out it will result in comprehensive limitations being placed and most likely account suspension.
While I'm on the subject, let me just state this puts on ALL the so-called black hat techniques out there for avoiding eBay's limits! It's simply not worth it and an awful concept; I mean do you truly want to risk your whole business for the sake of not waiting 90 days! Simply take my insight and play everything by the book.
Once you have sold in a specific category for over 90 days without any issues and have good feedback and DSR scores, category-based allowances will be automatically removed so there's no need for you to speak to eBay about it.
Item-based Allowances
This refers basically just to counterfeit or unauthorised items and while some of these limitations will be raised in time, others always continue to be in place. Again, you have to develop an excellent selling history and then you can call eBay and ask for a boost in these limitations BUT you need to be 100 % positive in the credibility of the products you're offering and in your provider.
Frequently eBay will ask you where you source the goods and you will have to supply them with that information in order to show everything is 100 % genuine.
Everyone is cognizant of eBay's position on fake products and they do not need much reason to limit or ban sellers based upon this so as I stated, see to it you're totally confident in the authenticity of your items and you have the ability to verify it if asked.
As you can see, there is absolutely nothing too complex or difficult about offering limitations and as long as you start slow-moving and offer an extraordinary level of service, most of them will be automatically raised after 90 days anyway.
In some cases you might have to speak to eBay but there's absolutely nothing to be afraid of! They merely want some even more info about you and your business and normally only ask easy questions like:.
- Where do you get your items?
- Exactly what are your objectives with this business?
- How quick do you dispatch orders?
- How do you get images for your items?
. As you might have currently thought from the last 2 concerns, eBay prefer you to have products ON HAND and dispatch them yourself which could be an issue if you're dropshipping orders (another reason I'm not a huge fan of that business version) but aside from that calling them to discuss your restrictions can be a wonderful concept, particularly if you're registered as a company seller, and will usually lead to your allowances being increased straight away.
I hope this little guide helps you understand the new account limitations and exactly how they work, and if you need any insight on how best to take care of them for your business, don't be reluctant to upload in the remarks box below and I'll do my best to help.
